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Has TRAI Been Impartial?

While Reliance Jio consumers think they are gaining, in fact, the quality of services have deteriorated.

Recent actions by the Telecom Regulatory Authority of India have raised doubts about its objective nature. It seems to have made an attempt to benefit Reliance Jio at the expense of its market rivals. While consumers think they are gaining, in fact, the quality of services have deteriorated. Rishi Raj, executive editor of theFinancial Express explains the complexities of India's telecommunications industry.

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